How long is shipping?

For Small/Medium Items:

Our Small/Medium Items orders are shipped with either Australia Post, Sendle, TNT, DHL or Toll.

Once payment is received, orders will be dispatched within 1-2 business days.

Shipping for small orders is $15 Australia Wide and $30 for Medium orders. Small or Medium sizes will be determined for you at checkout depending on the type of product.

Once your order has been shipped you will receive an email notification with a tracking number. You are responsible for tracking your own delivery via the tracking number provided.

We use registered postal services throughout Australia with tracking available from door to door. Signature is required on all deliveries. Please ensure your order can be sent to an address where someone will be present, we cannot deliver to a PO BOX.

Should your parcel not be collected and is returned back to Black Salt Co, the customer is to cover costs of re-postage.

Deliveries may take up to 2-5 days, depending on location.

If you do not receive your order after 7 working days of being dispatched please email info@blacksaltco.com so we can follow up.

For Large / Bulky & Oversized Items:

Please contact to arrange a shipping quote for your order or alternatively if you have already placed your order online, please allow 1-2 days for a quote to be sent you. Shipping costs must be paid in full before order can be sent.

All large online orders are shipped with a specialised furniture courier with tracking from door to door or in some cases, to your closest depot. Delivery dates and further information will be sent to you via email prior to arrival.

Click & Collect (In-store Pickup) :

We have a 'click&collect' option available that you can select at checkout. We will contact you on our opening times that are suitable for pickup. Our warehouse & showroom is open by appointment only, please see our address below.

Factory 8, 7-9 Cylinders Drive Torquay Victoria 3228

Do you do International Shipping?

Please contact us via email at info@blacksaltco.com if you would like to order anything from our website and we may be able to provide you with a quote for International shipping. Please note that the customer is responsible for all import duties, taxes and customs clearances that are relevant to that country. Please not, this is for small items only and excludes oversized/bulky items.

What if I do not receive my order? 

Deliveries may take up to 2-5 days Australia Wide, location depending. 
If you do not receive your order after 7 working days of being dispatched please email info@blacksaltco.com so we can follow up.

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